Marcel Bacchus, MBA, PMP

marcelbacchus@gmail.com

 

4204 Lafayette St

Dallas, TX 75204

(858) 888-3893

 

SummaryProject Management Professional with a strong work-ethic and concrete communication skills. 

 

Education Scrum StudyJune 2015

Scrum Fundamentals Certification (SFC)

Project Management InstituteMarch 2015

Project Management Professional Certification (PMP)

University of Redlands   Class of 2012

Master of Business Administration (MBA)

DePaul University, Chicago, IL  Class of 2007

Bachelor of Science in Information Technology

Jesuit High School, New Orleans, LA   Class of 2001

 

AwardsEvent Technology Awards 2013 – Silver

AMCI Global – Best Digital & Live Campaign 

Nissan 360 Global PR Event

 

Work J. Walter Thompson Worldwide, Irving, TXApril 2015 – Present

History Project Manager (Contract)

Ø       Effectively planned for and managed workflow and resources for both immediate and long term projects

Ø       Used Agile processes to ensure product delivery with a focus on Time, Scope, Cost, and Quality.

Ø       Communicated scope/schedule variances to team and provided solutions for addressing change

Ø       Assessed project risk and developed risk mitigation plans

Ø       Collaborated with Group Account Director to manage client work across all disciplines and offices including website, digital, social, and content.

Ø       Prioritized work accordingly to capacity of resources and deliverability of business need

Ø       Held daily SCRUM meetings to discuss past and future work, as well as any blockers

Ø       Defined project stakeholders and created project schedules to be distributed to the assigned team after vetting through Discipline Leads for approval

Ø       Initiated and gathered documentation for lessons learned and post mortems

SUCCESS Partners, Lake Dallas, TX           August 2014 –April 2015  

IT Project Manager

Ø       Regularly lead software projects including websites, ecommerce carts, systems, Android and IOS apps

Ø       Effectively utilized both agile and waterfall methodologies and enforced project standards

Ø       Gathered requirements, dataflow diagrams, use-cases, etc. for new and existing software applications and services; included proposing improvements to the process and software applications to improve functionality and user experience

Ø       Managed and minimized exposure to risk on projects

Ø       Performed at a high level of effectiveness in a fast pace environment; managed multiple competing priorities simultaneously

Ø       Reviewed quality deliverables prepared by the team before delivering it to the client

Ø       Managed internal and external stakeholders, including vendors, effectively

Ø       Produced project deliverables including the Project Charter, WBS, Risk Register, Requirements Traceability Matrix, etc., on an ongoing basis

Automotive Marketing Consultants, Marina Del Rey, CA        Feb 2012 – August 2012, August 2013 – Feb 2014

Project Manager (Contract)

Ø       Lead internal and client projects on an ongoing basis

Ø       Gathered requirements (functional and non-functional), dataflow diagrams, and use-cases, etc. for new and existing software applications and services; included suggesting improvements to the process and software applications to improve functionality and user experience

Ø       Performed project-related data analysis and produced end-deliverables according to specification; managed client-facing deliverables, QA, and delivery to ensure client satisfaction

Ø       Interacted with Project Team during project conceptualization phases to define required functionality and outputs from related digital assets

Ø       Developed digital project management processes and managed completion of project deliverables

Ø       Created and reviewed requirements definition and scope-of-work documentation with development vendors to ensure alignment with project objectives, account management requirements and production scheduling

Ø       Managed configuration specification for existing application platforms for new and existing projects

Ø       Coordinated with production and IT teams to ensure that required hardware devices were in alignment with application requirements

Ø       Monitored KPI performance utilizing BlueHornet for email marketing campaigns

Ø       Managed project change orders

Toyota Motor Sales, Torrance, CAAugust 2012 – August 2013

Project Manager

Ø       Managed ongoing website redesign projects\enhancements on the B2C site, BuyAToyota.com

Ø       Managed the integration, deployment, testing, etc. for Toyota’s Sales Lead Processor 2.0 across various environments

Ø       Created and managed project-related documents (i.e. use cases, process flow diagrams, etc.) in a timely fashion

Ø       Developed estimates, scope-of-work documents, requirements, risk assessments, specifications, and budgets.​

Ø       Worked directly with clients, vendors and internal resources to develop integrated project schedules

Ø       Managed the execution of contracts required to deliver projects in a timely fashion

Ø       Ensured all project deliverables including contracts were completed, deliverables were on schedule, and within specification and budget for a given project

Ø       Authored and maintained project schedules, project briefs, Statements of Work, change control procedures and cost estimates with input from team members, as needed

Ø       Lead risk identification and risk mitigation strategy planning

Ø       Adjusted schedule as necessary and facilitated corrective actions to mitigate slippage

Ø       Closely monitored changes in scope and schedule and prevented unapproved requirement modifications/schedule changes

Ø       Participated throughout the projects’ quality assurance cycle to ensure that the final product met the expectations of the original requirements

                            Carrington Mortgage Holdings, Santa Ana, CA                              August 2011 – February 2012

                           Project Coordinator, Business Systems Analyst

Ø       Lead technical and business projects on an ongoing basis

Ø       Reviewed, analyzed, and evaluated business processes and user needs

Ø       Engaged in ongoing enterprise/requirements analysis and elicitation for various projects

Ø       Gathered business requirements from stakeholders and developed functional specification documents

Ø       Participated in the creation of the PMO

Ø       Developed and maintained multiple project schedules and task lists

Ø       Configured and administered Carrington's project management application (JIRA)

Ø       Conducted software training sessions with end users

Ø       Participated in budget\billing administration

Intellitime Systems Corporation, Santa Ana, CA                            October 2010 – June 2011

Applications Specialist/Technical Writer

Ø       Coordinated project meetings and set milestones to monitor progress

Ø       Completed several projects from initiation to closing via both waterfall and agile methodologies

Ø       Gathered and translated requirements into product features through a detailed understanding of the product

Ø       Assisted with data entry via user interface\ SQL to aid in software configuration to match requirements given by the Project Manager

Ø       Assisted with client specific configuration documentation

Ø       Participated in testing new software configurations

Ø       Assisted with software support issues

Xerox Mortgage Services, Alpharetta, GA                                                August 2008 – February 2010

Application Support Analyst (Contract)

Ø       Provided BlitzDocs support for end users

Ø       Created broker and lender accounts within the BlitzDocs Software

Ø       Reset end user passwords

Ø       Managed tickets using Oracle Siebel CRM

Ø       Assisted with quality assurance testing

Obama for America, Chicago, IL                                                             February 2007 – August 2008

Desktop Support Analyst (Contract)             

Ø       Imaged desktops/laptops to fit campaign requirements

Ø       Joined users to the network

Ø       Configured employee email (Outlook, Entourage)

Ø       Troubleshot and configured Blackberry devices

Ø       Migrated users to Exchange Server

Ø       Performed various hardware/software installs

Ø       Created and administered user accounts using Active Directory and Windows Server 2003

Ø       Assisted with asset allocation and logistics throughout various Primary states

Ø       Provided everyday technical support for employees throughout both local and national offices remotely (Log-MeIn123.com), by phone, and face-to-face interaction

The Options Clearing Corporation (OCC), Chicago, IL                             May 2003-March 2006

Member Services Intern

Ø       Compiled daily volume statistics for quarterly roundtable meetings

Ø       Helped maintain OCC member information security

Ø       Researched and collected statistics on various business processes including records and stock options clearing data

Ø      Assisted in updating pamphlets affecting clearing member processing and instruction